The Complete After-Sales Care Package is Included with Every Leased Vehicle Provided
Unlock Seamless After-Sales Support with TCH Assist
Welcome to the world of unparalleled vehicle support with TCH Assist - the premier customer support software forged to simplify your tech needs in the fast-paced UK fleet industry. Picture a service that guides you through the after-sales care and emphasises professionalism, accessible support, and a deep commitment to ensuring your leased vehicles are always roadworthy and dependable.
With TCH Assist, experience the ease and assurance of having an expert team on call, ready to swiftly address any issue or query, allowing you to focus on what you do best.
We provide every driver of a TCH Leasing vehicle with direct access to our team of experts who will efficiently and effectively deal with any query regarding the vehicle you are driving or the contract you have with us. They will provide you with all the support and advice you might need during the life of your contract.
What are the features?
Staffed by In-house, Dedicated TCH Leasing people.
Additional "Key Repairer Network".
Dedicated Tyre Help Desk.
Mobile Tyre Replacement.
On-Line Booking Facility (Tyres, Batteries and Exhausts).
Weekend Service/Repair Facility (via Kwik Fit).
What is included?
As a TCH Leasing customer, you can use TCH Assist to:
Speak directly to our support team.
Get a quick response to any repair problems you may have.
Find the best place to service your vehicle, even at a weekend.
Find a repairer who can collect/deliver or offer a courtesy car.
Arrange a replacement for the tyre on weekdays at your place of work.
Book tyre replacements, batteries and exhausts online.
Save time and hassle with a no-problem attitude.
Why TCH Assist Stands Out
Seamless after-sales service is critical in the vehicle leasing sector. TCH Assist leads the competition in this area by utilising advanced support systems and offering industry-specific solutions. TCH Assist distinctly positions itself as a leader in vehicle technology support.
Industry-Specific Solutions for Vehicle Technology Support
We understand the unique challenges faced by companies managing fleets. This expertise drives our commitment to providing relevant solutions tailored to the automotive industry. Whether it's guidance on the latest vehicle technology or assistance with regular maintenance, our specialists provide informed and efficient support designed to keep your operations running smoothly.
Leading Helpdesk Solutions Provider in the UK
Confidence and trust are paramount when entrusting a third party with your fleet's after-sales support. Thanks to our dedication to excellence, TCH Assist is proud to be one of the premier helpdesk solutions providers in the UK. Our team isn't outsourced; they are TCH Leasing employees, experts in their field, operating directly from our offices to ensure the highest level of service and familiarity with our ethos and your expectations.
Direct Access: Contact our support team instantly for queries or advice
Key Repairer Network: An extensive network of repairers means you're never left searching for the right assistance
Dedicated Helplines: Assistance is a call away, whether it's for tyres or general support.
On-Demand Mobile Services: Benefit from mobile tyre replacements where and when needed
Efficient Online Booking: Use our user-friendly online facility to arrange services effortlessly
TCH Assist serves and anticipates the requirements of company decision-makers and fleet managers. It empowers your business by removing the stress and strain from vehicle leasing management.
Technical Assistance That Drives Success
Understanding the critical role that technical assistance plays in ensuring the smooth operation of your fleet, TCH Assist has been designed to drive business success. We provide unmatched support through our highly trained experts and advanced IT support tools developed for the automotive industry.
Specialised IT Support Tools for the Automotive Industry
Our team is empowered with specialised IT support tools that are purpose-built for the automotive industry. These tools allow us to provide timely and accurate assistance, whether for on-site repairs or online bookings. With TCH Assist's cutting-edge tech solutions, you can rest assured that your fleet maintenance is in the most capable hands.
Our Comprehensive Features
Discover the extensive capabilities that set TCH Assist apart. Ensure your fleet stays on the road with minimal disruption. Every feature is designed with expert consideration, creating a swift, competent, and accommodating after-sales care package.
Remote Troubleshooting to Minimise Vehicle Downtime - Swift diagnostic solutions mean less time off the road and more time for your business.
Efficient Ticketing System for Quick Problem Resolution - A streamlined process to swiftly categorise and address your vehicle concerns for effective solutions.
Knowledge Base Integration for Immediate Access to Expertise - Leverage the collective know-how of TCH Assist experts for on-the-spot guidance and support.
Proactive Incident Management to Prevent Disruptions - TCH Assist actively manages your vehicles to tackle issues before they impact your operations preemptively.
SLA Management for Reliable and Predictable Service - Clarity and certainty with Service Level Agreements that ensure your entitlement to premier service standards.
Customer Satisfaction Tracking to Keep Improving - Your feedback powers our progress. We monitor satisfaction to refine and enhance our services continuously.
Workflow Automation for Enhanced Operational Efficiency - Cutting-edge systems and processes to ensure the quick turnaround of your service requests with precision.
Integrating TCH Assist into your operations today will allow you to experience enhanced vehicle leasing support tailored precisely to your business growth. Efficiency and compatibility are just a phone call away - contact the TCH Assist team at 0333 2407158 for further details.
Cutting-Edge Technology and Security
At TCH Assist, we recognise the critical importance of staying ahead in the technological landscape to ensure our clients are served with the most advanced solutions in after-sales care. Our dedication to innovation is our commitment to providing an outstanding support service, leading data security standards and ensuring our systems are always updated with the latest features.
Uncompromised Data Security and Privacy Commitment
Our promise to our clients extends beyond excellent vehicle care to an unwavering commitment to your data's security and privacy. TCH Assist employs stringent protocols and industry-leading security measures to protect your information. We take your trust in us seriously and ensure it's always safeguarded against potential threats.
Regular Updates and Upgrades Keeping You Ahead of Tech Curves
Technological progress doesn't stand still, and neither does TCH Assist. We continually evolve our services with software updates and system upgrades that respond to the latest vehicle management and cybersecurity trends. These proactive enhancements ensure that your leased vehicles are managed effectively, securely, and in tune with the latest technological advancements.
Partnering with TCH Assist
Investing in reliable vehicle fleet management is key to ensuring the longevity and efficiency of your business's operations. Incorporating TCH Assist as your partner in after-sales vehicle care means receiving exceptional technical support, realising tangible financial benefits, and achieving a notable return on investment. By selecting our comprehensive care package, you are choosing a path to long-term success, with overall savings of up to £143 and avoiding the pitfalls of unforeseen issues.
Financial Benefits and ROI of Choosing TCH Assist
Direct access to specialised support for any vehicle or contract queries, eliminating the need for costly third-party services.
Efficiency in dealing with repair problems means less vehicle downtime, directly correlating to higher productivity.
Preferred rates through our "Key Repairer Network", ensuring competitive pricing on all services and repairs.
Collaborating with TCH Assist for Long-Term Success
When you choose TCH Assist, you partner with seasoned experts who are deeply invested in your fleet's performance and reliability. Our dedicated Tyre Helpline and the convenience of our Mobile Tyre Replacement service are specifically designed to keep your vehicles running smoothly, extend their lifespan, and maximise your operational capabilities.
Get In Touch!
We pride ourselves on delivering exceptional customer service. We understand that vehicle challenges can happen anytime, so our expert team is on standby to ensure your peace of mind. Whether you need support or service arrangements or have an inquiry about your leased vehicle, TCH Assist is here to offer a helping hand whenever you need it.
How to Reach Out for Support, Services, or Inquiries
Navigating the vehicle leasing and maintenance world can sometimes be complex, but with TCH Assist, it's straightforward. If you have repair issues, want to service your vehicle, or have contract-related questions, our dedicated team is just a call away. Contact us at 0333 2407158 to experience assistance tailored to your needs.
Take the Wheel on After-Sales Excellence with TCH Assist
Join the satisfied fleet managers who've made the smart choice with TCH Assist. Don't let after-sales concerns slow down your business's journey. Take action today and secure your company's fleet's seamless, worry-free driving experience.
Reap the Financial Rewards: Remember, incorporating TCH Assist into your fleet management strategy could save you a total of £143. Investment today means savings tomorrow.
Direct Expert Access: With TCH Assist, your after-sales queries are our top priority. Quick, reliable, and expert solutions are just a call away.
Comprehensive Support Awaits: From mobile tyre replacement to an online booking facility for essential vehicle maintenance, we've thought of everything so you won't have to.
Ready to Enhance Your Fleet's After-Sales Care?
Enquire Now
Contact our TCH Leasing Specialist today to see how TCH Assist can streamline your vehicle management. Seamless integration, unparalleled support, and significant cost savings are just the beginning. Speak to a TCH Leasing Specialist on 0333 2407158 or via our Contact Us form and take the first step towards seamless and efficient after-sales car care.
TCH Assist Overview
What is TCH Assist?
TCH Assist is the complete after-sales care package that TCH Leasing provides for every leased vehicle. It offers direct access to a team of experts who efficiently handle queries regarding the vehicle or contract.
What services does TCH Assist provide?
What are the key features of TCH Assist?
Is roadside assistance included?
Does TCH Assist cover maintenance and repairs?
Is TCH Assist available 24/7?
Is TCH Assist available for all TCH Leasing vehicles?
Does TCH Assist handle accident management?
Can TCH Assist help with tyre replacements?
Is there an online booking facility?
How can I contact TCH Assist?
Where can I find more information about TCH Assist?
Does TCH Assist cover commercial vehicles?
Does TCH Assist cover road tax?
Can TCH Assist help with servicing schedules?
Does TCH Assist cover maintenance and repairs?
Comments